Zonar has recently upgraded GTC to a new authentication method. We made this change to enhance platform security. The new system requires each individual GTC user to have a unique email address and password. This authentication system will eventually encompass all Zonar products, uniting them under one central login per user.
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You will need to contact your company's Zonar admin and have them enter the email address for you before you can log in.
Yes, but if you feel your organization needs a common login like "firstname.lastname@example.org / password = absc123456" for multiple users in your organization to share, realize this introduces security risks, "user setting" issues, and reoccurring email report sending issues. Zonar HIGHLY recommends NOT using email logins that are shared by multiple GTC users.
GTC will allow multiple instances of the same email/password combination to be logged in. However, this will still only be associated with one user's profile. Having more than one person use the same combination to log in introduces a security risk to your GTC account. If someone who uses the shared email address leaves the company, then that email address would need to be removed from the authentication system or their password would need to change. This will result in the remaining users having to utilize a new email for their access needs.
Yes. Your new authentication account will be linked with your GTC user which has all of your existing permissions.
Yes. Your new authentication account will be linked with your GTC user which has all of your existing user settings.
Zonar will allow for any domain name, however, your company's IT department may require a work address. Please check with your company's IT department.
Not at this time.
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